TERMS & CONDITIONS

Auramart Technology Private Limited
Registered Office: CP II, RIICO Housing Colony, Jaipur, Rajasthan, India
Website: auramarts.in
Effective Date: 25 April 2026


1. ACCEPTANCE OF TERMS

Welcome to auramarts.in (“Website”), owned, operated, and managed by Auramart Technology Private Limited (hereinafter referred to as “Auramart”, “Company”, “we”, “our”, or “us”).

By accessing, browsing, registering, purchasing, or using any part of this website, the user (“Customer”, “You”, “Your”) expressly agrees to be legally bound by these Terms & Conditions, along with our Refund Policy, Return Policy, Shipping Policy, Cancellation Policy, Privacy Policy, and all other legal notices published on the website.

If you do not agree with any part of these terms, you are advised not to use this website.


2. USER ELIGIBILITY

By using this website, you confirm that:

  • You are legally competent to enter into a binding contract under applicable Indian laws;
  • You are at least 18 years of age or using under lawful parental/guardian supervision;
  • All information submitted by you is accurate and truthful.

Auramart reserves the right to suspend or terminate access if false identity or misleading information is detected.


3. WEBSITE SERVICES

Auramart operates as an independent e-commerce technology platform engaged in:

  • Online sale of consumer products,
  • Product listings,
  • Order management,
  • Payment collection,
  • Shipping coordination,
  • Customer service support,
  • Promotional offers and campaigns.

The Company may add, remove, modify, suspend, or discontinue any service, product category, or website functionality without prior notice.


4. ACCOUNT REGISTRATION & CUSTOMER RESPONSIBILITY

Customers may be required to create an account or provide personal details during checkout.

You are solely responsible for:

  • Maintaining confidentiality of your login credentials,
  • All activities under your account,
  • Accuracy of delivery/contact details,
  • Securing OTPs/payment confirmations.

Auramart shall not be liable for unauthorized account usage caused by customer negligence.


5. PRODUCT INFORMATION & LISTING ACCURACY

Auramart makes commercially reasonable efforts to display:

  • Product images,
  • Descriptions,
  • Prices,
  • Sizes,
  • Availability,
  • Features

as accurately as possible.

However, due to manufacturer updates, screen resolution differences, packaging changes, or technical listing errors:

  • Minor variations may occur,
  • Actual product may slightly differ from website visuals.

Product images are for illustrative purposes only.


6. PRICING & TYPOGRAPHICAL ERROR RIGHTS

All prices displayed on Auramart are subject to change without notice.

Auramart reserves the absolute right to:

  • Correct pricing errors,
  • Cancel mispriced orders,
  • Modify discounts/offers,
  • Revoke promotional campaigns

even after order placement if any technical, catalog, backend, or human pricing discrepancy is discovered.

This pricing-error cancellation protection is a standard protective clause commonly used in ecommerce T&C frameworks.


7. ORDER ACCEPTANCE & ORDER CANCELLATION RIGHTS

Placement of an order by customer constitutes an offer to purchase and does not automatically create final acceptance by Auramart.

An order shall be considered accepted only after:

  • payment verification,
  • stock confirmation,
  • fraud screening,
  • operational dispatch readiness.

Auramart reserves the sole right to reject, hold, or cancel any order in cases including:

  • stock unavailable,
  • address unverifiable,
  • suspicious transaction,
  • COD abuse,
  • technical issue,
  • pricing mismatch,
  • high-risk order patterns.

8. PAYMENT TERMS

Auramart accepts multiple payment methods including:

  • UPI,
  • Debit/Credit Cards,
  • Net Banking,
  • Wallets,
  • Cash on Delivery (where applicable).

Customer agrees that:

  • all payments must be lawfully owned/funded,
  • unauthorized payment instruments shall not be used,
  • payment confirmation depends upon third-party payment gateway approval.

Auramart is not liable for payment failures arising due to banking server issues, gateway downtime, or card issuer rejection.


9. SHIPPING, DELIVERY, RETURN & REFUND GOVERNANCE

All orders shall additionally be governed by:

  • Shipping & Delivery Policy
  • Return Policy
  • Refund Policy
  • Cancellation Policy

published separately on the website.

Customers are deemed to have accepted those policies at the time of purchase.


10. PROMOTIONAL OFFERS / COUPONS / DISCOUNTS

Any promotional code, cashback, discount coupon, festive sale offer, or referral incentive shall remain subject to:

  • validity period,
  • one-time use limitations,
  • stock conditions,
  • minimum order value,
  • internal anti-abuse review.

Auramart reserves the right to withdraw or reject any promotional benefit in case of misuse, duplicate account activity, or suspicious order manipulation.


11. PROHIBITED USER CONDUCT

Users shall not:

  • provide false personal information,
  • place fake/COD abuse orders,
  • misuse coupons,
  • submit fraudulent refund claims,
  • upload malicious code,
  • attempt website hacking,
  • interfere with website functioning,
  • misuse customer support channels.

Any such act may result in:

  • permanent account suspension,
  • order cancellation,
  • payment hold,
  • legal reporting.

12. INTELLECTUAL PROPERTY RIGHTS

All content available on auramarts.in including:

  • company logo,
  • brand name,
  • product layouts,
  • banners,
  • text content,
  • website design,
  • source structure,
  • icons,
  • marketing creatives

are the exclusive intellectual property of Auramart Technology Private Limited unless otherwise licensed.

Unauthorized copying, scraping, commercial use, resale, or republication is strictly prohibited.


13. DISCLAIMER OF WARRANTIES

Except where expressly stated, Auramart provides website services and listings on an “as available” and “as applicable” basis.

Auramart does not independently guarantee:

  • uninterrupted website access,
  • error-free technical operation,
  • universal manufacturer consistency,
  • courier transit certainty.

Third-party product warranties, if any, remain subject to manufacturer terms.


14. LIMITATION OF LIABILITY

Auramart Technology Private Limited shall not be liable for:

  • indirect damages,
  • consequential losses,
  • business interruption,
  • customer dissatisfaction beyond policy coverage,
  • courier delays,
  • payment gateway outages,
  • minor listing variations.

Under no circumstances shall company liability exceed the actual invoice amount paid by the customer for the disputed order.

Limitation-of-liability clauses are one of the key recommended safeguards in ecommerce T&C drafting.


15. FRAUD MONITORING & LEGAL RIGHTS

Auramart maintains strict anti-fraud controls and reserves the right to:

  • verify identity,
  • demand KYC,
  • record IP/device activity,
  • hold suspicious orders,
  • contest chargebacks,
  • block abusive users,
  • share transaction evidence with payment processors or legal authorities.

Fraudulent complaints may attract civil and criminal action under applicable law.


16. FORCE MAJEURE

Auramart shall not be held liable for delay or failure caused by circumstances beyond reasonable control including:

  • natural calamity,
  • lockdown,
  • cyber attack,
  • internet outage,
  • courier strike,
  • government restrictions,
  • war,
  • epidemic,
  • payment network outage.

17. GOVERNING LAW & JURISDICTION

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any dispute arising out of website use, purchase transaction, payment dispute, policy issue, or commercial disagreement shall be subject exclusively to the competent courts located at Jaipur, Rajasthan.

Indian ecommerce T&C commonly specify governing law and exclusive jurisdiction for enforceability and dispute clarity.


18. MODIFICATION OF TERMS

Auramart reserves the unrestricted right to revise, amend, update, or modify these Terms & Conditions at any time without prior notice.

Continued use of the website after modifications shall constitute deemed acceptance of revised terms.


19. CONTACT INFORMATION

Auramart Technology Private Limited
CP II, RIICO Housing Colony, Jaipur, Rajasthan, India
Website: auramarts.in
Email: support@auramarts.in