Auramart Technology Private Limited
Registered Office: CP II, RIICO Housing Colony, Jaipur, Rajasthan, India
Website: auramarts.in
Effective Date: 25 April 2026
Auramart Technology Private Limited (“Auramart”, “Company”, “we”, “our”, or “us”) is committed to ensuring a reliable, transparent, and timely delivery experience for all customers purchasing through auramarts.in.
This Shipping & Delivery Policy outlines the terms governing order processing, packaging, dispatch, shipment timelines, delivery attempts, courier responsibilities, delays, tracking, and related logistics matters applicable to all orders placed on our platform.
By placing an order on Auramart, the customer agrees to be bound by the terms of this Shipping Policy.
All confirmed orders are subject to internal order verification, inventory confirmation, payment confirmation, quality packaging, and dispatch preparation.
Orders are generally processed within 1 to 3 Business Working Days from successful order confirmation.
Orders placed on:
shall be processed on the next operational business day.
Auramart reserves the right to extend processing time in case of stock synchronization, address verification, suspicious transactions, or operational contingencies.
After successful processing, the order is packed and handed over to one of our authorized courier/logistics partners for onward shipment.
Customers shall receive:
within reasonable time after shipment booking.
Tracking information may take up to 24 hours to reflect on courier systems after dispatch.
Auramart delivers across serviceable pin codes within India.
Most domestic orders are delivered within 5 to 7 Business Working Days from the date of dispatch depending upon:
Delivery may require additional transit days.
Please note that the delivery timeline mentioned is only an estimated business commitment and not an absolute guaranteed timeline.
This distinction between processing time and transit time is a standard best-practice in ecommerce shipping communication.
Shipping charges, if applicable, are automatically calculated during checkout based on:
Auramart may from time to time provide:
Such offers shall remain subject to internal business terms and may be withdrawn without prior notice.
Auramart uses third-party reputed courier and logistics service providers for order fulfillment.
Once the parcel is handed over to the logistics partner, shipment movement depends upon:
While Auramart continuously monitors shipments, the Company shall not be directly liable for minor delivery delays caused by independent courier operational issues.
However, customer support assistance shall be provided in shipment escalation cases.
Customers are solely responsible for entering:
at the time of order placement.
Auramart shall not be liable for delays, non-delivery, return-to-origin shipments, or failed deliveries arising due to:
Any reshipping in such cases may attract additional shipping charges.
Courier partners generally attempt delivery 2 to 3 times based on their internal service rules.
If customer remains unavailable, unreachable, or refuses acceptance, the shipment may be marked:
Auramart reserves the right to cancel or hold refund/re-dispatch in such cases as per internal assessment.
COD orders may be subject to:
before dispatch.
Auramart reserves the right to cancel unverified COD orders or suspicious bulk COD bookings.
Repeated COD refusal customers may be restricted from future COD purchases.
Customers may track their order using:
Tracking events are generated by external courier systems and may occasionally show delayed scan updates.
Auramart is dependent upon courier API/portal scan data for shipment visibility.
Delivery may be delayed due to circumstances beyond reasonable control including:
Such delays shall not automatically qualify as cancellation compensation claims.
Auramart shall still make reasonable efforts to ensure delivery completion.
In rare cases where a shipment is:
the customer must report the issue within 24 hours of delivery status update.
Auramart shall conduct:
refund shall be processed only after logistics verification.
For operational convenience, Auramart may dispatch customer orders in multiple packages depending on:
Separate tracking IDs may be generated for split shipments.
No additional shipping cost shall be charged unless specifically informed.
Currently Auramart primarily ships within India unless specifically announced.
Any international shipment, if accepted, shall be subject to:
which shall be borne as applicable.
Auramart Technology Private Limited shall not be held liable for:
Company liability, where applicable, shall remain limited to reasonable shipment support and order-level resolution only.
For all shipping related concerns customers may contact:
Auramart Technology Private Limited
CP II, RIICO Housing Colony, Jaipur, Rajasthan, India
Email: support@auramarts.in
Website: auramarts.in
Subject: Shipping Query – Order ID ______
Auramart reserves the right to update, amend, or revise this Shipping & Delivery Policy at any time without prior notice.
Customers are advised to review this page before placing orders.
